FAQ

SPACEWOMAN'S offers women's printed pyjama sets and nighties for relaxed evenings, comfortable nights and slower mornings at home.

Visit our Shop to browse the available styles and current collection.

A pyjama set is a coordinated sleepwear option, while a nightie is a nightdress designed to be worn as a single garment. The product description on each listing provides the details of the individual item.

Check the individual product page for available fabric composition, care instructions and other product details. If the information you need is not listed, contact us before placing your order.

We aim to present our products as accurately as possible. However, colours and print details may appear slightly different depending on your screen, device settings and lighting.

Please read the product description carefully if you need to confirm a particular detail before purchasing.

Check the size options and measurements provided on the relevant product page. You can also visit our Size Guide for additional sizing information.

If you are between sizes or are unsure about the fit, contact us with the product name and size options before ordering.

Always follow the care label supplied with the garment and any care instructions shown on the product page. Washing temperature, drying method and ironing recommendations can vary according to fabric composition.

You can also visit our Care Guide for general guidance.

Browse the shop, select your preferred product and available options, and add the item to your basket. Review your order and delivery details at checkout before completing payment.

Please check the product, size, quantity and delivery address carefully before submitting your order.

The payment methods available for your purchase are displayed during checkout. Please refer to the options shown there before completing your order.

Contact us as soon as possible if you need to change or cancel an order. We will explain the available options based on the order's status and applicable consumer law.

If your order has already been dispatched, a change may no longer be possible, but your statutory cancellation and return rights may still apply.

See our Refund Policy for further information.

Check your inbox, including your spam or junk folder. If you still cannot find the confirmation, contact us with the name and email address used at checkout so we can help check your order.

Yes. SPACEWOMAN'S offers free delivery on all products within our UK delivery area. There is no minimum order value for free delivery.

For more information, please read our Shipping Policy.

We currently deliver within the United Kingdom. We do not currently offer international delivery through this website.

If you are unsure whether your address is covered, please contact us before placing your order.

Please refer to the delivery information displayed on our website or provided with your order. Delivery times may vary depending on fulfilment and the delivery service.

If your order appears to be delayed, contact us with your order number so we can help you check its status.

Please contact us and provide your order number, a description of the issue and photographs where helpful. We will review the information and explain the next steps.

Your statutory rights remain unaffected.

For eligible online purchases, UK consumers generally have a 14-day period from receiving the goods to notify the retailer that they wish to cancel, followed by a further 14 days to return the goods.

Certain legal exceptions may apply. Please read our Refund Policy for details on how to notify us, return an item and receive a refund.

For a change-of-mind return, you are responsible for the direct cost of returning the goods where you were informed of this requirement before purchase.

If an item is faulty, damaged or not as described, different rules may apply. We will handle these cases in line with your statutory rights.

Contact us at [email protected] and include your order number and the item you wish to return. We will provide the relevant instructions.

Please contact us before sending anything back, as our registered office address may not be the correct return destination.

Refunds are processed in accordance with our Refund Policy and applicable consumer law. The time it takes for the funds to appear in your account may depend on your payment provider or bank.

We will explain any applicable return requirements when you contact us about your request.

Please contact us to discuss the options available for your order. An exchange may depend on stock availability and our current returns arrangements.

If an exchange is not available, we can explain the applicable return and refund options.

You can email us at [email protected] or call 01639 640518.

If your enquiry concerns an existing order, please include your order number to help us identify the relevant details.

Please provide your name, contact email address and a clear description of your question. For order-related enquiries, include your order number where available.

Avoid sending full payment card details or other sensitive information by email.